Date: 2004-09-08 09:08 am (UTC)
Well, the salesman:

-Deliberately lied to me about the car being availible (the car was sold before he called to confirm that I would be coming up to look at it for purchasing)

-Didn't bother to call me and let me know the car in question would not be there when I was coming up to the dealership (and was aware it would be a 4 hour drive)

-Ducked meeting with me so that he'd not see me face to face.

Yeah, they were pretty hardcore in the wrong. :D

But, I still feel a bit bad that I raised my voice even once.
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