(no subject)
Jan. 28th, 2005 03:27 pmThings Matt cannot say at work but has dearly wanted to today.
1) Ma'am, calm the fuck down. We got a call from a user whose DSL had gone down (yaay, work at homes... >_<) and she had let her manager know, and been chewed out by the manager to call IT and make us get her up. I spent 10 minutes of a 30 minute call just trying to keep her from crying her eyes out or having a heart attack before I was able to confirm, yes, this was her provider's fault, and get the provider conferenced in to help fix it.
2) I'm aware that you guys are busy since the merger. I also don't have the time to wait on hold for 2 hours to get a phone activated. You're supposed to be our rep that I can call and get things done with. Would you mind actually doing your job rather than sending me to a general tech support line? Dealing with Cingular...
3) Ma'am, it's nice that you're angry that we don't hop to your whistle. In the meantime, if you keep yelling at me, I can't work on solving your problem. User puts in a ticket at 3pm on a Friday for having our desktop team come to her office and pick up a bunch of equipment that she's apparently been sitting on all week without telling anyone. So she calls at 3:15 to scream at us for not already being there.
It's Friday, at least.
And, the cat is home.
Not really happy about being spayed, at all, and occasionally making us very aware of that by meowing at top volume, but she seems happier about being home today than she did last night.
1) Ma'am, calm the fuck down. We got a call from a user whose DSL had gone down (yaay, work at homes... >_<) and she had let her manager know, and been chewed out by the manager to call IT and make us get her up. I spent 10 minutes of a 30 minute call just trying to keep her from crying her eyes out or having a heart attack before I was able to confirm, yes, this was her provider's fault, and get the provider conferenced in to help fix it.
2) I'm aware that you guys are busy since the merger. I also don't have the time to wait on hold for 2 hours to get a phone activated. You're supposed to be our rep that I can call and get things done with. Would you mind actually doing your job rather than sending me to a general tech support line? Dealing with Cingular...
3) Ma'am, it's nice that you're angry that we don't hop to your whistle. In the meantime, if you keep yelling at me, I can't work on solving your problem. User puts in a ticket at 3pm on a Friday for having our desktop team come to her office and pick up a bunch of equipment that she's apparently been sitting on all week without telling anyone. So she calls at 3:15 to scream at us for not already being there.
It's Friday, at least.
And, the cat is home.
Not really happy about being spayed, at all, and occasionally making us very aware of that by meowing at top volume, but she seems happier about being home today than she did last night.
no subject
Date: 2005-01-28 08:56 pm (UTC)Not to worry, she'll forgive you soon enough!
no subject
Date: 2005-01-28 09:23 pm (UTC)I'm sure things will be back to normal in a few days or so.
no subject
Date: 2005-01-28 09:56 pm (UTC)"YOU FUCKERS TOOK ME TO THE VET! I HATE THE VET! YOU BETTER FEED ME LOTS OF MY FAVORITE FOOD TO ATONE FOR IT! OR I'LL HAIRBALL IN YOUR SHOES! OH AND I LOVE YOU. REALLY. Tards."
*sagenods*
Don't worry. She'll be happy again as soon as you feed her. -.n
no subject
Date: 2005-01-28 10:01 pm (UTC)Oddly enough, she was apparently really well behaved at the vet, it was just my Mom picking her up that she complained at. Of course, if the truck smelled like the other cats at my parents, that might explain a lot of it.
no subject
Date: 2005-01-29 07:35 am (UTC)no subject
Date: 2005-02-08 07:51 pm (UTC)Of course yuo already knew that or you wouldna got her spayed.
no subject
Date: 2005-02-08 07:59 pm (UTC)But, yeah, not having to deal with her going into heat (or having batches of kittens show up on the doorstep) is a bit of a relief.
no subject
Date: 2005-02-08 09:08 pm (UTC)1. Certifiably insane.
2. A complete ignoramus as to the nature of cats (someone that has never owned a cat, for exapmle).
3. Expressing biting sarcasm
4. Going for a cheap laugh.
I am number four.
no subject
Date: 2005-02-08 09:23 pm (UTC)