Working on stuff at my desk, and someone comes into our area (which we really ask you not do) and hovers right behind me with someone while I'm trying to work on the phone until I get off the call and turn around.
"Yes?"
"Yes. Um. This is $NAME, she's a temporary in my department, and she locked out her account this morning and can't get into her computer."
Which, y'know, you're supposed to CALL US or PUT IN A TICKET FOR, and y'know, perhaps be at the computer?
"Oh-kay. I just unlocked the account, but I need her to actually be at the computer to sign into it. If it doesn't work, please -call us from the computer-, so we can work on it together."
"Ohhh...yeah, right. Sorry."
In a perfect world, my office is surrounded by fire, spikes, and a moat of alligators who only love and trust me, their master. Hell on the cleaning staff, but you can't beat the privacy.
"Yes?"
"Yes. Um. This is $NAME, she's a temporary in my department, and she locked out her account this morning and can't get into her computer."
Which, y'know, you're supposed to CALL US or PUT IN A TICKET FOR, and y'know, perhaps be at the computer?
"Oh-kay. I just unlocked the account, but I need her to actually be at the computer to sign into it. If it doesn't work, please -call us from the computer-, so we can work on it together."
"Ohhh...yeah, right. Sorry."
In a perfect world, my office is surrounded by fire, spikes, and a moat of alligators who only love and trust me, their master. Hell on the cleaning staff, but you can't beat the privacy.