Gwuh.

[bzarcher]

It's been one of those days, I'm afraid. But skarlette's made it better.

Mainly I'm frustrated at ADP.

You see, the POWERS THAT BE decided to switch to an automated time card system for payroll, and we've been working on installing and implementing it for a first-semester roll out. We went with ADP as the vendor.

We're paying them on the order of $100,000-200,000 for this initially, and I think our licenses and such will net them another $50,000 yearly.

Now, I know we're probably not a major client, and not a high-volume cashflow, but significant enough too be treated nicely.

Nicely is not randomly rescheduling training, refusing to send trainers and doing any and all instructions past the manuals via speakerphone conference call, or having the one installer you sent out take back half our original media and not sending it back to us.

Nicely is not trainers who we have to repeat everything to twice, if not three times.

Nicely is not being so incompetent that I have to leave skarlette for an hour and a half, when it was supposed to just be five minutes in which I asked a single question, and instead turned into me asking that question and then had to deal with hamfisted responses and a mewling begging to be granted permissions to be given remote administration privileges to our HR servers that aren't even running the ADP product in order to ensure everything's properly synchronized.

Grr.

To my minions anywhere near Atlanta: BURN THEM. BURN THEM ALL.

Comments

[alathaniel.livejournal.com]

Does suborbital lob strike range count as near, for purposes of indirect application of incindary explosives?

[bzarcher.livejournal.com]

Indeeeeeeeed.

[alathaniel.livejournal.com]

[adds current source of BZArcher's anger to list of test-fire targets. Just above whoever came up with the 'let's suspend a PC under the desktop with nylon straps' mounting scheme.]

on another subject entirely

[nessie1013.livejournal.com]

You might know about these things-- what is the deal with getting rid of the computer labs to make rooms for the massive number of first-years? Does this mean that there will be no dorm computer labs? I have no idea how they plan to fit people in those rooms anyway...

...

[bzarcher.livejournal.com]

Well, whomever you are because you've not introduced yourself and I have no clue whom you are, the dorm labs are going away, and let me explain why and what will come out of it.

1: Admissions and Housing fucked up on a grand mal scale, and some of the labs will be made rooms because about 300 first years have no place to live because we apparently are so sexy a college that kids can't say no to us. (We normally approve 1000 students, and in a given year 400-700 will chose to go to another college or something. This year, all 1000 accepted. Freaky, huh?) The rest will be made into the 'Sacred Spaces' that the Lily Project Grant apparently requires the College to maintain.

2: Yes, Virginia, there will be no Dorm Labs. But you guys are getting support in trade. Lowry's gonna have a large 24-7 access lab with high-volume printer/copiers and a ton of terminals for student use, as will the library, and Taylor will continue to have high-volume printing on new, powerful printers, the 205,209, and 210 labs, and will still be open until at least 2am, and may be kept open later.

3: Yes, before you ask, the college is working on going to pay for print. BUT. All students get first semester /free/ this year while we get people slowly used to it, and underclassmen will get 1000 sheets worth of credit a year, while upperclassmen will get 2000 sheets worth of credit.

[nessie1013.livejournal.com]

Oh sorry, this is Margaret... you know, I was in English with you first semester last year and in the SciHum program.

[demeterschild.livejournal.com]

Okay, fair enough.

[degraine.livejournal.com]

Y'know, this sounds like the godawful automated ticketing system the government ramrodded through over here for Melbourne's public transport system. Cost them millions of dollars, and it's still losing money. In other words, it would've been cheaper to keep the conductors and ticket sellers they screwed out of jobs in the first place. Not that they'll ever admit that though, oh no.