(no subject)
Mar. 1st, 2004 07:28 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
bzarcherLadies and gentlemen, ATI can suck my magnifcent and sometimes worshipped penis.
You see, I finally called ATI tech support after going through every driver update, chipset tweak, and BIOS upgrade I could perform, even borrowing a PCI video card from my boss and bringing it in to work to help troubleshoot with proper tools, as I mentioned. Went on hold for 20 minutes. Got a person, finally, and described my problem.
"Well, sir, if you're not booting up, it means you haven't registered, and we will not support unregistered products. Goodbye!" *CLICK*.
I was not amused.
Finally found an article mentioning possible problems between Asus boards using the VIA KT700 chipset and the Radeon 9200 series. Decided I do not want to give ATI more money, and I went back to Best Buy and returned the card, explaining, and exchanging it for a PNY GeForceFX 5200 (128MB DDR) that seems to be running just fine, thank you, and all the system errors have stopped. And the best part? An orange note in the PNY box that is placed to be the first thing you read.
Do not take this card back to the store! By opening this package you are entitled to free lifetime support and replacement if neccesary! Seems it's standard on all PNY's cards.
ATI has lost me as a customer. Want to guess where I'm buying any future videocards from?
You see, I finally called ATI tech support after going through every driver update, chipset tweak, and BIOS upgrade I could perform, even borrowing a PCI video card from my boss and bringing it in to work to help troubleshoot with proper tools, as I mentioned. Went on hold for 20 minutes. Got a person, finally, and described my problem.
"Well, sir, if you're not booting up, it means you haven't registered, and we will not support unregistered products. Goodbye!" *CLICK*.
I was not amused.
Finally found an article mentioning possible problems between Asus boards using the VIA KT700 chipset and the Radeon 9200 series. Decided I do not want to give ATI more money, and I went back to Best Buy and returned the card, explaining, and exchanging it for a PNY GeForceFX 5200 (128MB DDR) that seems to be running just fine, thank you, and all the system errors have stopped. And the best part? An orange note in the PNY box that is placed to be the first thing you read.
Do not take this card back to the store! By opening this package you are entitled to free lifetime support and replacement if neccesary! Seems it's standard on all PNY's cards.
ATI has lost me as a customer. Want to guess where I'm buying any future videocards from?
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no subject
Date: 2004-03-01 04:48 pm (UTC)no subject
Date: 2004-03-01 04:53 pm (UTC)no subject
Date: 2004-03-01 05:45 pm (UTC)no subject
Date: 2004-03-01 06:07 pm (UTC)no subject
Date: 2004-03-01 06:07 pm (UTC)Please tell me that ATI sold it's collective soul to some extra-planar power so they could start writing good drivers. I hope so, because it's a far more entertaining explanation of this insanity than the one suggested by Occam's Razor.
no subject
Date: 2004-03-01 06:45 pm (UTC)no subject
Date: 2004-03-01 07:21 pm (UTC)I haven't had any trouble with the ATI cards I've been reviewing at work...but then I'm not using that particular Asus board, either.
no subject
Date: 2004-03-01 07:32 pm (UTC)Do you need DX9? The 5200 isn't really different speedwise than the GF4MX400, but has DX9 in hardware. *shrug*
I've not used PNY (I have an eVGA), but I've heard they're good.
no subject
Date: 2004-03-01 07:42 pm (UTC)no subject
Date: 2004-03-01 07:36 pm (UTC)Well, mainly so I could get the free copy of Half-Life 2, but you know how it is. Not like I have ever called for tech support before.
- Nick