Ah-hah.

[bzarcher]

It seems the Roadrunner tech I talked to was an idiot.

According to their website, the Dublin Area is under a condition red service outage, and has been since 9:30am. I think I see why we weren't getting service! With luck it will be this and not the modem, but who knows when it will be back up?

My bill sure as hell better reflect the outage, though.

Comments

[paradisacorbasi.livejournal.com]

Call back. Ask for the bill to reflect the outage. Nobody ever credits against an outage without being asked.

Trust me.

[bzarcher.livejournal.com]

Well, that may be what I do. Though it does seem to be back for the moment. *Cross fingers*

[dklegman.livejournal.com]

Condition Red!



*klaxon*

[bzarcher.livejournal.com]

OH SNAP!

[remotesensing.livejournal.com]

To hear my neighbor tell it, Roadrunner in this area ( Springfield) offers rather nice service, assuming you don't have to deal with people. The local office is so short of technicians that all the Roadrunner work is contracted out...


I'll stick to DSL, thanks.

[bzarcher.livejournal.com]

Honestly, he has a point. When the service is working as it should, I've not a single problem. It's only the two occasions where the human factor has come in that I've seen issues.