Dear Sir.

[bzarcher]

If you claim to have been archiving (into a folder on the server that gets Exchange cleanup processes run on it every week where items older than 3 months are deleted, and the server SENDS YOU a helpful email mentioning this every time the cleanup runs) for two years, and only just bothered to look for those emails today, and noticed that there isn't much left in there?

You didn't actually need them very badly, so please do NOT raise your voice to me.

Comments

[alathaniel.livejournal.com]

This is up there with manually sorting all of your important emails into the "Deleted items" bin, isn't it?

[bzarcher.livejournal.com]

Basically, yes.

[las.livejournal.com]

Oh, dear. I was hoping the professor who thought it was right and proper to store "important documents" in his webmail trash was in a minute minority.

[bzarcher.livejournal.com]

Sadly not.

[alathaniel.livejournal.com]

Minority, yes. Minute ... probbably not.

(Ironicly, the person I know of who did this was an elementry-level teacher.)

[illian.livejournal.com]

Doh.

[bzarcher.livejournal.com]

This is one of our "special" users, but this was pretty over the top even for him.

[illian.livejournal.com]

God Bless all the Special Children.

[bzarcher.livejournal.com]

If nothing else, I suppose they keep me employed.

[illian.livejournal.com]

And in gray hairs!

[bzarcher.livejournal.com]

No, no. They're still brown, they're just starting to fall out.

[illian.livejournal.com]

And/or migrate? :D

[blipangel.livejournal.com]

I had someone raise their voice to me today as well. This confrontation was easily in my top 10 most retarded things Geoff has ever had to endure from a client. Let me sum up,

"I WANT MY WAY AND I DON'T CARE ABOUT YOUR RULES OR ANYONE ELSE'S RULES JUST GIVE IT TO ME. FREE."

Amazing how you're afforded the luxury of taking the high ground when you can gently remind those who enforce the rules about those who feel cavalier about breaking them. A slap on the wrist later, and we're all acting like big boys and girls again.

[bzarcher.livejournal.com]

That had to have been a -very- satisfying moment.

[remotesensing.livejournal.com]

Heh. We've got alumni that are trying to get their passwords reset four years after leaving campus. We do NOT have a password recovery procedure.

This is going rather well.

[bzarcher.livejournal.com]

heh. True story, at Wooster, faculty or student, if you're leaving, within 24 hours of commencement, your account is gone and isn't coming back.

[degraine.livejournal.com]

Now that's efficient auditing.

[bzarcher.livejournal.com]

Comes as much from a lack of resources as anything - a lot of that server space was pretty full by the end of the year (esp. for professors trading data or powerpoints back and forth!), and that freed up resources for new faculty and incoming freshman without having to buy more server space.

(Though as I understand it, they did start buying more after I left. Figures!)

[yetanotherbob.livejournal.com]

9 years after graduating my alma mater, I still can log in to check my email from it. Mind you, it's all spam and mailing list stuff...

[bzarcher.livejournal.com]

Really? Wow. That is....powefully unusual, if you don't mind me saying. :D

[chapel-of-words.livejournal.com]

Just me, but email is the worst way to get me to do anything, no matter how hepful and friendly the reminder is.

Then again raising your voice at someone else for what is in essence your own fault is unacceptable. Man up, whimper like the dog you are and pray that the nice IT guy can actually help you fix the mess.

Tim C.

[bzarcher.livejournal.com]

This is true, but let's face it - modern business runs on 2 things: Coffee and email. And I can understand wanting to back important messages up, really, I do, but you'd think that A) Putting them in a place that didn't get emptied out is a good idea and B) Checking on your backups now and then is an even better one!

The gentleman in this instance tends to think that getting angry will solve his problems. It's not the first time, but he doesn't have much rope left before hanging himself. Someone in the same department was as bad (or perhaps a bit worse), and found himself swinging after he tried to solve an HR complaint by yelling at the nice HR lady.

What has happened before can and will happen again.

[chapel-of-words.livejournal.com]

I try and run my business on sticky notes. Implementation time: 0. Time to change: 0. Cost of rework: 0. Flexibility to new realities: infinite.

=)

Tim C.

[bzarcher.livejournal.com]

MMmm, post-it.

Some days, I'd happily go your way!