Why I currently have a headache.

[bzarcher]

"HI, MATT?"

"Yes?" (Why are you shouting?)

"YOU HELPED ME RESET MY PASSWORD ON WEDNESDAY."

"Um, yes, I think so."

"AND I THREW OUT THE PIECE OF PAPER I WROTE IT ON, AND NOW I DON'T KNOW WHAT IT IS!"

"Well, I'm really sorry to hear that. Do you have VPN before login turned on?"

"I THINK SO. Should I reboot?"

"Are you logged in right now?"

"No, I'm sitting at the login screen."

"Yes, then, please reboot so we can see if the VPN starts." (Thank you for not shouting that?)

"Ok. I am so sorry. I wrote it down on a piece of wrapping paper and I wrapped a present with it."

(You have to be shitting me)

"And then I threw the wrapping paper out!!"

(Wow.)

"OK....VPN isn't starting when I reboot!"

"OK, unfortunately, if you have that turned off, I can't reset your password unless you come into the office."

"But you helped me reset it WEDNESDAY. I WROTE IT DOWN ON THE WRAPPING PAPER!"

"Yes, but I don't know what you set it to."

"BUT I THREW THE PAPER OUT?"

"Well, I'm sorry, but if you're not able to connect to the network the laptop can't see your new password, and if VPN isn't starting we're going to need you to bring it in."

"BUT I WROTE IT DOWN!"

*sigh....*

That was not a fun 10 minutes.

Comments

[mscongeniality.livejournal.com]

Wow.

Times like this, I'm soooo glad I don't work with, you know, people.

[bzarcher.livejournal.com]

You're assuming that this woman actually counts as people.

Right now my personal estimation of her is around Pekinese.

[parasaurolophus.livejournal.com]

But I wrote it down on MAGIC PAPER!

[bzarcher.livejournal.com]

Shiny magic paper, no less.

She seemed absolutely convinced that as long as she wrote it down, I'd know what she had written.

If that was true? No bank account would be safe, and I'd currently be enjoying a pleasant vacation.

[yetanotherbob.livejournal.com]

Well, perhaps if she's your Secret Santa next year, you'll get her ATM PIN in the wrapping. Hey, it's worth a shot.

[bzarcher.livejournal.com]

I suppose we can hope... :)

[ardaniel]

I am quietly holed up at my desk with "Barrett's Privateers" on infinite repeat, loudly, such that I do not turn around and commit a felony against the previous lead on the show I just got handed.

The handoff email consisted of "well, here's the only shot I know anything about, and, uh, that's seven tasks... and here's 38 other things I know nothing about, four of which are 56 tasks all by themselves! I guess someone better find out what they are!"

No jury would convict me.

[bzarcher.livejournal.com]

All I'm saying is if you buy a plane ticket out here, and I buy a plane ticket for out there, a lot of problems could suddenly go away...

[martinhesselius.livejournal.com]

I am quietly holed up at my desk with "Barrett's Privateers" on infinite repeat

Ooooh.
Good choice of music!
<3 Stan Rogers' work

[martinhesselius.livejournal.com]

Heh.
Did this user have a PhD?
'Cuz they sound like some of the ones I had this morning...

[bzarcher.livejournal.com]

Don't think so, but I believe she has a MBA...

[tainted-paladin.livejournal.com]

An MBA in shouting and wrapping gifts with wrapping paper.

[bzarcher.livejournal.com]

It's -amazing- what you can design your course load for these days.

[mephron]

"You wrote it down, then you threw out the paper it was written down on. Who's fault is that? I sure as hell didn't make that screwup, so it must be you! Guess what? Your screwup can only be fixed in the office, so come in or take sick days. No skin of my nose either way." *click*

[bzarcher.livejournal.com]

I was a little politer than that at the end of the conversation, but that's basically what I kept ramming down her throat until she got it.

[felislachesis.livejournal.com]

How'd you reset the password on Wednesday?

[bzarcher.livejournal.com]

Remember, I did work the first part of the day Christmas Eve. :)

At that time, her password had expired but she was still connected to the VPN, so I could reset it, have her lock the screen and unlock it with the new password (Laptop goes out over VPN to the Domain Controller for authentication) and everything was gravy.

In this case, no VPN = No love.

[paradisacorbasi.livejournal.com]

You poor, poor man.

[bzarcher.livejournal.com]

I shot a -LOT- of people in TF2 after work.

[flaggerx.livejournal.com]

This must become a movie. Either that or you were just part of a jerky boys sketch.

[bzarcher.livejournal.com]

*snorts* No, thank you. I'm quite happy with the 10,000 times I'll probably repeat similar experiences in 2009...

[flaggerx.livejournal.com]

At least you know what to expect.

[kores-rabbit.livejournal.com]

OMG

This is somewhat akin to the frustration given off by the simple "Is it plugged in" question. The answer is, "Well, I haven't checked...oh. No, it's not."

*SLAP*

[bzarcher.livejournal.com]

There was also the classic "Hey, my laptop can't connect to the wifi!"

"Well, we are currently experiencing a power outage."

"So That's why the lights are off in here!"

I'm not kidding. This was an actual conversation.